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For some i OS 10.3.1 users to fix the Sound, Go to the ‘General Setting’ ‘Use the side switch to:’ and change setting from ‘Mute’ to ‘Lock Rotation’.
This seem to fix the sound problem for most users that had updated to i OS 10.3.1.
Sometimes by just updating to the newest i OS 9.0 or i OS 10.3.1 can cause it to have no sound. Please note that the sides switch can be use either for muting the i Pad, or locking rotation.To fix this issue, simply push the switch up into the non-muted position.If the sound is still not working, you can: – Double tap on the home button to bring up the menu on the bottom of the device.To Disable Bluetooth, Goto Setting and look for Bluetooth and turn it off.Also turning off Airplane mode too as this will sometimes disable the sound.